Questions & Answers

If you want to share your contact information with devices that do not have NFC (Near Field Communication) functionality, there are several alternative methods you can use:

QR Codes, Email, Text Messages, Social Media or 

Mobile Apps: Utilize contact-sharing apps or digital business card apps that allow you to create and share your contact information digitally. These apps often provide various sharing options, including sending contact details via email, text message, or through social media platforms.

Manual Input: In situations where none of the above methods is feasible, you can simply provide your contact information verbally or in writing, allowing the recipient to manually enter the details into their device's contacts.

Remember, when sharing your contact information, consider privacy and security concerns. Be cautious about sharing sensitive information and only provide the necessary details required for effective communication.

The 100% money-back satisfaction guarantee offered by DBC ensures that customers are completely satisfied with their purchases. If for any reason you are not satisfied with your digital business cards or the services provided, you can request a refund within a specified timeframe.

Here are the key points about the 100% money-back satisfaction guarantee:

Guarantee Coverage: The guarantee applies to all purchases made on the DBC website.

Timeframe: You must request a refund within a specified timeframe to be eligible for the guarantee. The exact timeframe may vary, so it's important to review the terms and conditions or contact customer support for the most up-to-date information.

Refund Process: To initiate a refund, you will need to contact DBC Digital Business Cards' customer support team. They will guide you through the process and address any concerns or issues you may have.

Reason for Refund: You are entitled to a refund if you are not completely satisfied with your purchase. This may include issues such as a technical problem with the digital business cards, dissatisfaction with the design or functionality, or any other valid reason.

Money-Back Guarantee Limitations: The guarantee may have certain limitations or exclusions. For example, it may not cover situations where the customer has made significant modifications to the digital business cards or if there is evidence of misuse or abuse.

Refund Options: Depending on the circumstances, DBC may offer a full refund or provide alternative solutions to address your concerns. The specific options will be discussed during the refund process.

It's important to review the terms and conditions provided by DBC for the most accurate and up-to-date information regarding their 100% money-back satisfaction guarantee. If you have any specific questions or require further assistance, reach out to their customer support team directly.

The time it takes to receive your NFC business cards can vary depending on several factors, including the provider you choose, the number of cards ordered, the complexity of customization, and the shipping method. Here's a general timeline:

Production Time: NFC business cards typically require production time, which can range from a few days to a couple of weeks, depending on the provider and the quantity ordered. This time allows for printing, programming the NFC chips, and any additional customization.

Shipping Time: After the production phase, the shipping time will depend on the shipping method you select during the checkout process. It can range from a few days for express shipping to several weeks for standard or international shipping.

It's important to note that these timelines are approximate and can vary based on external factors such as holidays, customs clearance, or unforeseen delays in transit. It's recommended to review the estimated production and shipping times provided by the DBC during the ordering process.

If you have specific time constraints or require expedited shipping, it's advisable to communicate with us directly to discuss available options and ensure your NFC business cards arrive within your desired timeframe.

The ordering process for NFC cards may vary depending on the provider and their specific procedures. Here's a general overview of how the ordering process for NFC cards typically works:

• Research and Select: Research and choose a DBC card that meets your requirements in terms of features, pricing, and customization options.
• Customize: Customize your DBC by selecting a design, and uploading your logo and information.
• Quantity and Pricing: Determine the quantity you need and review the pricing details provided by DBC.
• Proofing: Review a digital proof or sample to ensure accuracy.
• Payment: Complete the payment process using the accepted methods.
• Production and Shipping: DBC will produce and ship your order to your designated address.
• Activation and Programming: Upon receipt, activate and program the DBC with desired actions or information.

Stay in touch with DBC throughout the process for any specific requirements or questions.

Yes, you can typically order multiple NFC business cards. DBC offer the option to order cards in larger quantities to accommodate your needs. The exact number of cards you can order may vary depending on the provider and their pricing tiers.

When ordering multiple NFC business cards, you may also have the opportunity to customize each card individually. This allows you to tailor the contact information, design, or even the programmed actions of each card to cater to different purposes or recipients.

It's recommended to reach out to us directly or visit our websites to explore the available options for ordering multiple cards. They can provide you with information on pricing, customization possibilities, and any bulk ordering discounts that may be available.

Including a QR code in your premium card design is not mandatory but can be beneficial depending on your specific needs and preferences. Here are some factors to consider:

• Convenience: QR codes provide an easy and quick way for recipients to access additional information or digital content related to your business. By scanning the QR code, they can be directed to a website, landing page, or specific online resources.
• Interactive Experience: Adding a QR code can enhance the interactivity of your premium card. It allows recipients to engage with your brand digitally, providing a more dynamic and immersive experience.
• Tracking and Analytics: QR codes can be tracked and provide valuable analytics on user interactions. You can gather data on scans, clicks, and user behavior, helping you measure the effectiveness of your card and make data-driven decisions.
• Space and Aesthetics: Consider the overall design and layout of your premium card. If you have limited space or a specific aesthetic vision, you may opt to exclude the QR code to maintain a clean and visually appealing design.

Ultimately, the decision to include a QR code in your premium card design should align with your marketing goals and target audience. It's recommended to assess the specific needs of your business and the preferences of your intended recipients to determine whether a QR code will enhance the functionality and user experience of your premium cards.

Yes, you can usually customize the design of your NFC business cards. NFC business card providers often offer customization options to allow you to tailor the design, layout, and branding to align with your specific needs and preferences. This includes options such as:

• Design Templates: Providers may offer a range of design templates to choose from, allowing you to select a layout that suits your style and branding.
• Branding Elements: You can typically customize the colours, fonts, and graphics used on your NFC business cards to match your brand identity.
• Logo and Images: Providers usually allow you to incorporate your logo and other images onto the cards, helping to strengthen your brand presence.
• Text and Contact Information: You can personalize the text and contact information displayed on the cards, ensuring it accurately represents your professional details.
• Finishes and Materials: Some providers offer options for premium finishes and materials, allowing you to create a unique and high-quality look for your NFC business cards.

It's recommended to check with NFC business card providers to understand the extent of their customization options and any additional costs that may apply. This way, you can create NFC business cards that reflect your branding and make a strong visual impact.

Using NFC business cards offers several benefits:

• Convenience: NFC business cards allow for quick and effortless exchange of information. Simply tapping or bringing the card close to an NFC-enabled device initiates the interaction, eliminating the need for manual data entry or scanning.
• Interactivity: NFC business cards can trigger various actions when tapped, such as opening websites, launching apps, or initiating specific actions. This interactivity enhances user engagement and allows for dynamic and personalized experiences.
• Digital Content Sharing: NFC business cards can be programmed to share digital content such as portfolios, product catalogues, or promotional videos. This enables you to provide richer and more engaging information to recipients, making a lasting impression.
• Contactless and Hygienic: NFC technology allows for contactless information exchange, which is particularly valuable in situations where physical contact is discouraged or hygiene is a concern. It provides a safe and hygienic alternative to traditional paper business cards.
• Versatility: NFC business cards can be easily updated and reprogrammed. You can change the actions triggered by the NFC chip without needing to print new cards, offering flexibility and adaptability to your evolving needs.
• Environmental Friendliness: By utilizing NFC business cards, you reduce the need for paper-based cards, contributing to environmental sustainability by minimizing paper waste and resource consumption.

Overall, NFC business cards offer a modern and interactive way to share information, enhance user engagement, and make a memorable impression in professional networking scenarios.

To use your NFC business card, follow these steps:

• Ensure that your smartphone or device has NFC functionality enabled. This can usually be found in the device settings under "Wireless & Networks" or "Connections."
• Hold your NFC business card near the NFC-enabled area of your device (usually located near the back or the top).
• Your device will detect the NFC chip in the business card and prompt you with a notification or action.
• Tap the notification or follow the on-screen instructions to interact with the NFC business card.
• Depending on the programming of the NFC chip, various actions can be triggered. This may include opening a website, launching a specific app, downloading contact information, or initiating other predefined actions.
• Enjoy the interactive and convenient experience of exchanging information and engaging with digital content through your NFC business card.

Remember that NFC business cards require NFC-enabled devices to function properly. Ensure that both your device and the recipient's device support NFC technology for seamless interaction.

DBC is a digital business card platform that focuses on providing business card solutions. DBC offers NFC business cards as part of its core product offerings.

It's always recommended to visit the official DBC website or contact our customer support for the most accurate and up-to-date information regarding their product offerings and any potential partnerships they may have.